Customer meeting: prepared on demand
Everything about a customer on one page: conversations, open points and quotes from the last twelve months, with sources. You check and walk into the meeting prepared.
Avolaine® Cortex · Mid-sized companies
Get more done without hiring more.
Cortex sits on top of your ERP, CRM and inboxes, pools your knowledge and prepares quotes, reports and correspondence.Your employees check and approve.
Everyday work
Does this sound familiar from your company?
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The knowledge is scattered.
Twenty years of experience sit in emails, spreadsheets and people’s heads.
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Some workflows depend on a single employee.
When that one estimator is out, the case comes to a halt.
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One report costs half a day.
Figures from ERP and CRM have to be collected by hand before anyone can make sense of them. So it usually does not happen regularly.
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The software sets the pace.
Standard software forces your company into its logic. It should be the other way around.
How Cortex works
A customer enquiry, told as a Cortex-Loop.
Cortex mirrors your business model and connects through connectors to your existing systems: ERP, CRM, task management and inboxes.
On top of that, Cortex works in a fixed cycle, the Cortex-Loop. Using a customer enquiry as an example, it looks like this:
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Case
An email comes in: a regular customer asks for a quote based on an earlier line item.
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Preparation
Cortex pulls the context from your company knowledge: earlier orders, agreed terms, open points from ERP and CRM.
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Agent
The agent produces the work result: a draft quote with a justification for each line item. Alongside it states how confident the system is.
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Approval
Your sales team checks margin and feasibility, edits by simple instruction and approves. Only then does the quote go out. Nothing leaves the company without approval.
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Learning
What you correct once is in place the next time.
The customer enquiry is just one possible example: the same cycle carries the inbox, reports and entries in your specialist systems.
This loop is the building principle of Cortex. We use it ourselves every day.
No system change
Cortex connects to your existing systems.
Your ERP, your CRM and your inboxes stay where they are. Cortex works alongside them: no system change, no migration, no interference with your specialist procedures.
You do not have to switch your ERP system, introduce a new CRM or rebuild your entire IT landscape. Cortex connects to the systems you work with today and makes them more productive right away.
Use cases
From handler to reviewer: this is how working with Cortex feels.
Five examples of what Cortex takes on in mid-sized companies.
Supplier memory
Terms, commitments and complaints per supplier, with source and date. Your purchasing decides on the record instead of on gut feeling.
Reports from ERP and CRM
Cortex pulls the figures from your systems and prepares the report and presentation, each metric with its source. Your controller decides what goes in.
Draft quote from order history
Cortex drafts the quote from comparable orders, each line item with a justification and source. Your sales team checks margin and feasibility and approves.
Management view with decision proposals
Cortex pools the connected business data and lays out decisions with pros and cons. You decide, the system provides the basis.
Your day
This is what your day could look like.
This is what a managing director’s day could look like once Cortex is configured for the business. You decide which cases come in first.
7:40 a.m. Instead of 80 unread emails: a morning summary. Three things are urgent, the rest can wait.
8:10 a.m. The approval overview: twelve prepared replies. You change two wordings by simple instruction and approve. Twenty minutes, done.
11:00 a.m. You need the quarter’s revenue by region. One question in the chat, the report comes from the ERP, with the source next to it.
2:30 p.m. Purchasing asks whether the new supplier is an option. The history says: two complaints, one broken commitment. Your buyer made the call.
4:45 p.m. The minutes from this morning are waiting for approval, the tasks are already assigned. You check, approve, end of day.
On this day no one searched for anything. And nothing left the company without approval.
Security and data protection
Your data stays where it belongs.
Cortex runs in a protected European cloud, never via American services, GDPR compliant. Every answer with a source, every action in the audit log.
- Protected European cloud
- Every answer with a source
- Nothing without approval
- Every action in the audit log
Cortex sits on top of your systems instead of replacing them. The solution runs in a protected European cloud.
We measure answer quality continuously instead of claiming it.
No processing via American services, which makes GDPR compliance achievable.
Getting started
This is how Cortex comes into your company.
The platform is ready. It is our own operating system before it becomes yours.
The configuration is the project. Your business model becomes a configuration, not a programming project. The start is deliberately small: one application case that pays off on its own.
Operation follows the proof. In shadow mode Cortex runs in parallel with your current work, without interfering with your processes.
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Free AI potential check. Free of charge, at your site or by video.
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Pilot. The system’s answer and the human answer are compared until the agreed maturity is reached.
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Continuous operation. Only starts after proven maturity. Until then you pay no monthly fee.
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Scale-up. One application case after another, each paying off on its own.
And you stay fully in control at all times. Your data stays with you anyway.
Get more done without hiring more.
Tell us in 30 minutes how your business works. We will tell you how Cortex can help you become more productive and earn more.